Privacy Policy
Moonbeam Soaps – Privacy Policy
Effective Date: 02 Oct 2025
At Moonbeam Store, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (moonbeamstore.in) powered by WooCommerce.
By using our website, you agree to the practices described below.
1. Information We Collect
We collect the following types of information to process your orders and improve your experience:
A. Personal Information
When you make a purchase or attempt to do so, we collect:
- Your name
- Billing and shipping address
- Phone number
- Email address
- Payment information (processed securely via third-party payment gateways such as Razorpay or PayPal; we never store your card details)
B. Automatically Collected Information
When you visit our site, WooCommerce automatically collects:
- Browser and device details
- IP address
- Time zone
- Pages visited and time spent
This helps us analyze traffic and enhance your browsing experience.
C. Cookies
We use cookies to:
- Keep items in your cart between visits
- Remember your login or checkout preferences
- Improve website speed and functionality
You can disable cookies in your browser, but some features of the site may not function properly without them.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your orders
- Communicate with you about your purchase, offers, or updates
- Improve our website, services, and product offerings
- Prevent fraudulent transactions
- Comply with legal and tax obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Sharing of Information
We only share your information with trusted third parties necessary to operate our business:
- WooCommerce (for order management)
- Razorpay / PayPal / Shiprocket (for payment and shipping)
- Analytics providers (like Google Analytics, to understand website performance)
Each partner has its own privacy policy and uses secure, encrypted systems to protect your data.
4. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
This allows us to:
- Maintain accurate billing and order history
- Comply with taxation and legal requirements
You can request data deletion anytime by writing to us at shopmoonbeamsoaps@gmail.com
5. Data Security
We use SSL encryption, secure payment gateways, and firewall protection to ensure that your data is safe at all times.
However, no online system can guarantee 100% security, so please take reasonable precautions when sharing information online.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent or request deletion of your data (where legally applicable)
To exercise any of these rights, please contact us at
shopmoonbeamsoaps@gmail.com
7. Email Communication
By signing up or placing an order, you may receive occasional updates, newsletters, or promotional emails from Moonbeam Store.
You can unsubscribe anytime using the link in the email footer.
8. Third-Party Links
Our website may include links to social media or other external websites.
We are not responsible for their privacy practices, so we encourage you to read their policies separately.
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices, WooCommerce updates, or legal requirements.
Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
📧
shopmoonbeamsoaps@gmail.com
🌐 www.moonbeamstore.in
📍 Bengaluru, India